After investing A$1.7m ($1.1m) in the Tasmanian city, NAB has now formally opened its Devonport Branch with a ribbon cutting.
Even though the Devonport Branch has all the most up-to-date financial technology, the staff will have a special space for one local artifact.
Go deeper with GlobalData
Several years ago, a client gave client adviser Kathy Dobson a click-clack machine. Before the introduction of payment terminals, businesses utilised the device to manually record credit card transactions.
When the employees moved to the other end of the Rooke Street mall, Dobson made sure to pack the antiquated banking system.
Dobson explained: “A customer in the community had held on to it for years but decided it should be sitting in the branch with us. I just love it and I didn’t want to give it up in the move. It’s a nice reminder of how connected to the community we are. I’ve written History 101 on the top of it to show my younger colleagues, like Connor Brady, how far our equipment has come.’’
NAB’s Tasmanian retail customer executive Karen Ford stated: “We’ve been a part of the Devonport community for more than 50 years and are looking forward to serving our customers in our new space, a few doors down at 45 Rooke Street. The new branch is an open-plan design, with meeting rooms, areas for conversations with banking specialists, and a digital banking education space with iPads for customers to use for online banking. There are also 24/7 Smart ATMs and an after-hours Business Deposit/Change Machine, which will be a welcome addition for our business customers.’’
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Thank you!
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form
By GlobalDataFurthermore, earlier this month, with funding from the NAB Foundation, the University of Technology Sydney (UTS) Jumbunna Centre for Indigenous Education and Research/UTS Business School and Diversity Council Australia (DCA) will collaborate once more in 2025 to produce the second Gari Yala study.
The first Gari Yala report, which translates to “speak the truth” in Wiradjuri, was published in 2020 and detailed the racism and lack of cultural safety that Indigenous Australians faced in the workplace.
Moreover, the project, which will begin in August, will be supervised by Professor Young, Jumbunna Researcher Josh Gilbert, and Australian National University Indigenous Postdoctoral project Fellow Dr Olivia Evans.
