Taiwan-based CTBC Bank has integrated the Avaloq Core Platform to digitally revamp its private banking operations.
CTBC Bank is now able to provide bespoke private banking services and products in Singapore and Hong Kong due to the updated platform.
With 219 banking locations throughout 14 countries in Asia and North America, CTBC Bank is the most significant privately held bank in Taiwan and boasts a strong global presence.
The bank is still working to grow by improving its services, entering new international markets, and investing in digital capabilities.
Moreover, the Avaloq Core Platform streamlines and automates processes including accounting, compliance, and customer relationship management to aid CTBC Bank’s growth in the private banking sector.
It unifies the bank’s systems into one central platform and optimises the bank’s front, middle, and back-office workflows.
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By GlobalDataAs CTBC Bank seeks to offer more complex investment products and services across countries, its risk management skills are further strengthened by the full incorporation of regulatory inspections into the new core platform.
Freddie Chen, head of international private banking at CTBC Bank, stated: “The successful implementation of the Avaloq’s core platform in our Hong Kong and Singapore operations significantly improves our ability to offer specialised private banking services. Our new core platform supports us in further expanding our private banking offering and streamlining operations while ensuring compliance with regulations across different markets. We are glad we can rely on the expertise and support of Avaloq as we continue to enhance our private banking business globally. Looking ahead, our clients can depend on our steadfast commitment to technological innovation, service quality and to building their wealth over generations.”
Eliza Chang, regional director for North Asia at Avaloq, added: “The private banking sector in Singapore and Hong Kong is currently undergoing a remarkable transformation, and we are proud to work closely with CTBC Bank to drive this change. Thanks to our specialised core platform, we empower CTBC Bank to further extend its digital capabilities, optimise its processes, and create an exceptional banking experience for its private banking clients. We take pride in the role Avaloq plays in helping CTBC Bank to grow its private banking business in Asia, and we look forward to further strengthening our partnership over the long term.”