LONDON – 4 June 2014 – The conference and awards reception took place today at Gibson Hall, London, where leading industry thinkers and doers met to debate the strategies and business practices of tomorrow’s challenges. The Awards reception followed in the evening where Private Banker International recognised those who have performed exceptionally against their peers.
Coutts wins Most Innovative Business Model Award
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Judges’ choice: Despite 300 years in the business, Coutts have excelled far beyond traditional approach and evolved towards the fast pace of digital, client experiences. With the launch of the Wealth Management Advice Proposition, Coutts took a bold but innovative step into RDR-compliance, well before much of the wider industry. With 809 recently added clients and a high client engagement and satisfaction score, Coutts has once again proved their innovative model is a success.
ABN AMRO Private Banking wins Outstanding Customer Relationship, Service and Engagement Award
Judges’ choice: ABN AMRO Private Banking has excelled at connecting with clients for social cause and in their personal approach through integrated digital offerings. The private bank scored more than 8 in the client satisfaction survey and has done amazing work with its professional risk profiling process which is client centred and includes a focus on achieving goals and successfully integrating the suitability between the client profile and the product profile.
BNP Paribas wins Outstanding Private Bank Europe Award
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By GlobalDataJudges’ choice: BNP Paribas has come up stronger than any other private bank when it comes to overall performance, size and scale, processes, domestic and international market reach, past awards and recognitions, customer satisfaction, retention and growth. BNP is known for having a very local focus, with a lot of freedom on local offices constructed from a central point of view.
Coutts wins Outstanding Private Bank, London Domestic Clients Award
Judges’ choice: Coutts has a well respected heritage, is abreast with current industry trends and flexible towards market needs. Undoubtedly the best private bank for domestic clients in the UK.
Standard Chartered Private Bank (SC) wins Outstanding Private Bank, London International Clients Award
Judges’ choice: The bank’s balance sheet, performance, growth, client spread, reputation at an international level makes SC a strong winner. The bank’s product delivery is strong, with less focus on the time-centred approach. The private banking division has resources and capabilities across a global network of 89,000 staff, across 1,700 branches, offices and outlets, in more than 68 countries.
Avaloq wins Outstanding Wealth Management Technology Provider Award
Judges’ choice: The technology provider has one of the strongest portfolio management systems, with worldwide presence. The company has rich availability of functionality in the area of CRM, reporting and portfolio management. Its Banking Suite significantly improves operational efficiency, levels and consistency of customer service, while also improving cost structure. Transparent fees are another feature of the technology provider.
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Editor’s notes
About
The Private Banking Conference and Awards, London 2014 took place today at Gibson Hall, London, where leading industry thinkers and doers met to debate the strategies and to share business practices of tomorrow’s challenges. C-level speakers such as Lord Waldgrave, Chairman at Coutts; Adam Horowitz, CEO at Julius Baer; Nick Tucker, Head of UK UBS Wealth Management and many more looked at the major trends in the global private banking and wealth management industries such as strategic cost cutting through M&As and opportunities created during market consolidation. The award show followed in the evening where our special guests looked to enjoy the drinks and canapés.
This year’s judge panel included Prasad Khambalikar, director – Consulting at Oracle; Ian Woodhouse, director of PwC; Ronald Janssen, head of Private Wealth Management at Ortec Finance and Mark Foxwell, global editor of Private Banker International.
Private Banker International is part of a suite of business information products and services for the wealth community. It includes the WealthInsight Intelligence Center and The Global Wealth Summit and Awards. For more than 20 years, Private Banker International has been the trusted intelligence supplier to the wealth sector. Our editors, journalists, researchers and analysts work with clients representing more than 80% of the global HNWI assets under management and our best-in-class renewal rates speak volumes about the value we add to our subscribers. For more information, please visit www.privatebankerinternational.com
