Avaloq and Quadient team up to transform client communications. Source: Shutterstock

Avaloq, a global innovator in core banking and wealth management technology, has partnered with Quadient to integrate the Quadient Inspire platform into its banking software.

This collaboration aims to enhance customer communications for financial institutions, enabling tailored, compliant messaging across digital and traditional channels.

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Quadient Inspire, widely recognised by industry analysts such as Forrester and Gartner, is now the standard Customer Communications Management (CCM) solution for the Avaloq platform.

By centralising and streamlining communication tools, the partnership promises banks and wealth managers seamless access to advanced CCM capabilities while maintaining regulatory compliance.

The Avaloq platform, a modern solution for banking and wealth management, supports institutions across Europe, the Middle East, Africa, and Asia. Known for its high automation rates and straight-through processing, Avaloq helps financial organisations enhance operations and modernise more efficiently. Integrating Quadient Inspire further increases these capabilities, allowing clients to deploy advanced communication solutions while focusing on personalised service delivery.

Moreover, the collaboration reflects both companies’ dedication to driving digital transformation within financial services. Already, three major financial institutions have adopted the joint solution, underscoring the potential impact of this partnership.

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In 2024, Quadient reported a 15.3% organic annual revenue increase in its digital automation segment, highlighting the rising demand for innovative digital solutions. This momentum positions the Avaloq-Quadient partnership to deliver significant value to the evolving financial services sector.

Ian Clarke, COO Central Europe & International Operations at Quadient stated: “We are honored to partner with Avaloq and proud to see Quadient Inspire recognised as a key solution for advancing customer communications management in the financial services industry. This collaboration reflects our companies’ commitment to innovation and delivering secure, efficient communication solutions that enhance the client experience. We look forward to supporting Avaloq with the reliability and scalability that Quadient Inspire offers.”

Martin Büchi, chief technology officer at Avaloq added: “We are delighted to welcome Quadient to the Avaloq community and to integrate Quadient Inspire as the standard CCM solution within the Avaloq platform. With this partnership, we continue to strengthen our extensive partner ecosystem, providing robust solutions that enable our clients to adapt to market demands and deliver exceptional digital experiences.”